A pensioner from the village of Berezovka, having bought a used washing machine in one of Novosibirsk online stores, could not use it, since the equipment was sold to her inoperative. The attempts of the deceived elderly woman to restore justice have not yet been crowned with success. Raisa Grigoryevna outlined her story in a letter, sending it to the editorial board of the Sovetskaya Sibir newspaper, with the hope that at least someone could help her.
The woman learned about the sale of used washing machines from an advertisement in one of the Horde newspapers. After her old washing machine broke and it turned out that it was not repairable, Raisa Grigorieva decided to call on the ad and buy a “new” used machine. Equipment was brought to her home on May 2, 2019, installed, issued a warranty card. But an employee of the company refused to check the operability of the washer, citing employment. On the same evening, the daughter of a pensioner decided to wash clothes, but the washing machine did not work. Having filmed the process of unsuccessful washing in the video, the woman called the company, where she was promised that a repairman would come to her and look at the equipment. But, alas, the pensioner did not wait for anyone - so several months passed.
The newspaper, where the letter came from a deceived woman, decided to visit the unscrupulous company "Spectrum". A girl named Maria assured that all of their equipment is sold in working condition, the master must inspect her before buying. But the situation with the sale of the washer Raisa Grigoryevna simply could not be solved yet, since they had no routes to that region yet. Such an unconvincing explanation only says that a private company violates all the rights and interests of the buyer.
The editors of the newspaper “Sovetskaya Sibir” sent an official letter to a private entrepreneur of the company “Spectr” with a request to solve the problem of a pensioner. How this story ends is still unknown. But still there is a chance that justice will prevail.
If you decide to purchase the equipment, be sure to buy it from trusted sellers, for example, on Yandex.Market, if you do not want to be deceived by unscrupulous companies, which are numerous in our country. Before buying, look at information about different brands of washers, reviews of models you like, for example, brands Siemens, Zanussi, Candy. And even if you are looking for a used washer, be sure to read the article “How to buy a washing machine on Avito” so as not to be disappointed with the purchase the next day.